Warranty Information
Elite Living 360 is an authorized dealer for Chicago Brick Oven, Haven & Harmony, LuxCraft, Bodyfriend, and FlexPatio. Every product sold on this website is covered by the manufacturer's warranty.
Warranty terms — including duration, coverage, and conditions — are determined by the manufacturer and may differ between products.
Manufacturer Warranties
Warranty coverage is provided by the product's manufacturer. Because Elite Living 360 purchases as an authorized dealer and orders ship directly from the manufacturer's warehouse, all products sold are genuine and remain eligible for full manufacturer warranty coverage.
Specific warranty information is listed on individual product pages or included with the product documentation.
How to Obtain Warranty Information Before Purchase
Customers are encouraged to review product descriptions for warranty details prior to purchasing.
If warranty information is not listed on a product page, customers may contact Elite Living 360 before purchase to request the warranty terms for a specific product.
Warranty Claims & Support
Elite Living 360 opens and manages warranty claims on behalf of our customers. Customers do not need to contact the manufacturer directly.
To begin a claim, please contact us with:
Your order number
A description of the issue
Photos or video of the issue, where applicable
Elite Living 360 will submit the claim, communicate with the manufacturer, and keep you updated through resolution. Final approval of warranty coverage is determined by the manufacturer in accordance with their terms and conditions.
Related Policies
For additional information, please review: