FAQs

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Transit time is typically 3–5 business days, for a total delivery time of 4–7 business days including processing. Delivery times are estimates and may vary due to weather, customs, or carrier issues.

Tracking information may take up to 2–3 business days to appear after shipment.

For full details, please visit our Shipping Policy.

We accept Credit/Debit Cards (Visa, Mastercard, American Express, Discover, Diners Club) and digital wallets including Apple Pay, Google Pay, and Shop Pay.

For full details, visit our Payment Options Policy.

Once your order ships, you’ll receive an email with your tracking number and carrier details.

You can track your order anytime on our Order Tracking Page.

If you haven’t received tracking within 3 business days, contact us at support@eliteliving360.com.

Returns are accepted within 14 days of delivery for most items if unused and in original packaging.

Customers cover return shipping unless the item is defective, damaged, or incorrect.

Refunds are issued within 7 business days after inspection. A 25% restocking fee applies to change-of-mind returns.

See our Return and Refund Policy.

Orders can be canceled for a full refund before shipment. Contact us immediately at support@eliteliving360.com.

If the order has shipped, it falls under our Return and Refund Policy.

See our Cancellation Policy.